International Patient Program

International Patient Program:

DGS Health Group’s commitment to international patients begins the moment they reach out to us. Our International Patient Program is meticulously crafted to provide personalized care and unwavering support to individuals seeking medical treatment abroad. From the initial inquiry to the completion of their care with us, a dedicated team of professionals ensures that every aspect of their healthcare journey is seamless, comforting, and tailored precisely to their specific needs and expectations.

Free Post-Treatment Consultations:

Our commitment to our patients extends far beyond the completion of their treatment. Even after they return home, we continue to provide unwavering support and guidance through free post-treatment consultations. These follow-up sessions enable our patients to discuss their recovery progress, address any concerns, and receive personalized advice from our dedicated medical team, ensuring a smooth transition back to their daily lives.

Appointment Scheduling:

Recognizing the importance of timely access to medical care, we take charge of all appointment scheduling on behalf of our international guests. Whether it’s consultations, diagnostic tests, or treatment sessions, our meticulous planning ensures that our patients receive prompt and convenient access to our world-class medical services, without the hassle of navigating complex healthcare systems in a foreign country.

Assistance with International Insurance:

Navigating the intricacies of international insurance can be daunting, but our experienced team is here to guide our patients every step of the way. We provide invaluable assistance in understanding insurance coverage, processing claims, and maximizing benefits, empowering our patients to make informed decisions about their healthcare finances and alleviating any concerns they may have about the financial aspect of their treatment.

Cost Planning:

Transparency is key to building trust and peace of mind. That’s why we provide our patients with detailed cost estimates for all aspects of their healthcare journey, from consultations to procedures to post-treatment care. By offering clear and comprehensive information about anticipated expenses, we empower our patients to plan and budget effectively, ensuring that financial considerations never stand in the way of their health and well-being.

Visa Procedures:

Traveling abroad for medical treatment often involves navigating complex visa requirements. But fret not—our dedicated team is well-versed in the intricacies of visa application procedures and stands ready to assist our patients every step of the way. From providing the necessary documentation to offering expert guidance, we streamline the visa application process, ensuring a smooth and hassle-free experience for our international guests.

Accommodation Arrangements:

Comfort and convenience are paramount during our patients’ stay abroad. That’s why we go above and beyond to assist our guests in finding suitable accommodations that meet their needs and preferences. Whether it’s a cozy hotel room, a furnished apartment, or a luxurious recovery suite, we work tirelessly to ensure that our patients have a comfortable and welcoming home away from home, allowing them to focus on what truly matters—their health and recovery.

Airport Services:

The journey to better health begins the moment our patients set foot in our care. To ensure a stress-free arrival, we provide comprehensive airport services, including pick-up and drop-off arrangements. Our dedicated team greets our guests with warmth and professionalism, escorting them safely from the airport to their accommodations or medical appointments, eliminating the hassle of navigating unfamiliar surroundings and transportation systems.

Personalized Transfers:

Seamless transitions are our specialty. From the moment our patients arrive in a new country to the day they bid farewell, we take care of all transportation arrangements with precision and care. Whether it’s arranging private transfers, coordinating shuttle services, or scheduling medical escorts, we ensure that our patients are escorted safely and comfortably to their destinations, allowing them to focus on their recovery journey with peace of mind.

Assistance and Translation Services:

Clear communication is essential for optimal healthcare outcomes. That’s why we provide personalized assistance and professional translation services to our international guests from the moment they arrive. Whether it’s navigating medical appointments, interpreting complex medical terminology, or communicating with healthcare providers, our multilingual team is here to bridge the language barrier and ensure that our patients feel informed, empowered, and fully supported throughout their healthcare journey.

Medical Report Management:

Access to medical records is crucial for continuity of care. That’s why we take proactive steps to obtain and deliver copies of all medical reports after consultations, ensuring that our patients have a comprehensive record of their healthcare journey for future reference. Whether it’s test results, treatment plans, or discharge summaries, we ensure that our patients have access to accurate and up-to-date medical information, empowering them to make informed decisions about their health and well-being.

Discharge and Payment Assistance:

As our patients prepare to return home, we provide comprehensive assistance with discharge procedures and facilitate seamless payment processes. From coordinating post-treatment follow-up appointments to arranging transportation for their journey home, we handle all the details with care and efficiency, ensuring that our patients can focus on their recovery with confidence, knowing that every aspect of their healthcare journey has been meticulously planned and executed.